Last updated: April 22, 2026

This Refund & Cancellation Policy outlines the terms for refunds, cancellations, and service delivery for Dzicardz digital visiting card services, vCard SaaS platform, and WhatsApp business solutions in India.

At Dzicardz, we provide digital services including digital visiting cards, vCard SaaS solutions, and WhatsApp store setup.

以下条款适用于您向我们购买的任何产品。

1. Nature of Services

All services offered by Dzicardz are digital and non-tangible. Once the service work has started, it cannot be reversed.

Orders cannot be canceled once the work has been initiated or completed.

2. Cancellation Policy

Orders cannot be canceled once the work has been initiated or completed.

3. Refund Policy

1. Due to the nature of digital services, refunds are generally not applicable.

2. Refunds will only be considered if the service is not delivered within the promised timeline (3 Working Days), provided all required details were submitted by the customer.

4. 服务指网站。

5. Website refers to Dzicardz, accessible from https://www.dzicardz.com/

6. 您是指访问或使用服务的个人，或者代表该个人访问或使用服务的公司或其他法律实体（如果适用）。

4. Non-Refundable Cases

Refunds will not be provided in the following cases:

- Delay due to incomplete information from the customer

- Change of mind after order confirmation

- Minor design or content preference differences

我们将在收到退货之日起 14 天内向您退款。

退货条件

为了使商品符合退货条件，请确保：

1. 商品是最近7天内购买的。

以下商品不能退货：

1. 供应按照您的规格或明显个性化的商品。

2. 供应的商品根据其性质不宜退货、迅速变质或已超过有效期。

3. 因健康保护或卫生原因不宜退货且交货后未密封的商品供应。

4. 货物的供应在交付后根据其性质与其他物品密不可分地混合在一起。

我们保留自行决定拒绝退回任何不符合上述退货条件的商品的权利。

仅正常价格的商品可以退款。

退货

您负责将货物退回给我们的费用和风险。

Surat, Gujarat, 395007 India

我们对退回货物时损坏或丢失的货物不承担任何责任。

联系我们

如果您对我们的退货和退款政策有任何疑问，请联系我们：

By email: support@dzicardz.com